Customer Satisfaction Survey

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11
Dec

  • JCA Electronics requests your help. Please complete the following Customer Satisfaction Survey based on the project, product, or service we recently completed for your organization. Do not hold back out of politeness, your honesty will only help us with continuous improvement. We appreciate your business and want to make sure we meet your expectations. Thank you for your time.
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Customer Service

  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • Less than expectedAs expectedMore than expectedConsistently more
  • End Product

  • Less than expectedAs expectedMore than expectedConsistently more
  • Wire Harnesses and Control PanelsElectronics and ControllersSensors, Displays, Joysticks, and LightsEngineering Services and Programming
  • Poor QualityQuality Varies DailyGenerally GoodConsistently High
  • QualityPriceEase of UseLead Time
  • Our Product

  • Somewhat worseAbout the sameSomewhat BetterMuch Better
  • No , it was lateJust In TimeArrived as ScheduledEarlier than expected
  • DefinitelyProbablyNot LikelyNever

All responses will be kept confidential and will be used for internal purposes only. No data will be shared or sold to other parties.